Kromtech Alliance Corp. (hereinafter “Company”, “Kromtech”, “We”) is a Company that creates innovative & reliable technology solutions to help users digital lives be more secure and simple.

We respect the privacy of everyone who visits our websites and uses our products and services. We are trying to be as clear and straightforward as possible. As a result we would like to inform you how we would use your personal and non-personal data.

The given Privacy Policy applies to using Kromtech products, services, visiting the website, and visiting other linked pages or application services that are rendered by Kromtech.

We may modify this Privacy Policy from time to time, and if we make material changes to it, we may provide you with the notice through our services, or by other means.

We strongly recommend reading this Privacy Policy so that you understand what kind of information we collect, why we collect it, what we do with it, etc.

If you object to our Privacy Policy or to any changes, you shall no more use our products and services and visit our website. Continuing to use our products, services and website means that you are consenting to this Policy and to any changes that we made here.

What Data We Collect

While you are using our products, services, and website, we collect a variety of information about you and your hardware.

Some information you may provide directly, and some information is collected automatically by using different tracking technologies.

Usage Data

Usage data is the information that we get when you use our website, products or services. Usually this information is collected automatically. For example, we collect:

  • Device data (this data is non-Personal). We collect data about your device and the network that you use to connect to our products. This may include data about OS version of your Mac, its model and serial number. It also may include IP address;

  • Product use data (this data is non-Personal except chat correspondence). We collect information about how you used our software, services and website, which features you used, scan results, chat correspondence, etc;

  • Support data. When you engage our agents for support, we may collect data about you and your hardware, software, and other details that are related to the support incident. Such data may include your contact information, the content of your chats or emails and other communications with Kromtech support team.

While you are using our Website, we collect:

  • IP address. We may determine your location based on your IP address in order to customize certain products or advertising to your location;

  • Cookies. You can learn more about Cookies below;

  • Browser configurations (e.g. browser language, set currency, etc). We may collect this data to optimize your future experience of using our website and to keep statistics. This data is also non-Personal.

While you are using our Software and Services, we collect:

  • Chat and email correspondence. We may collect all information that you provide to us through the live chat support window or email;

  • MAC address. We collect your MAC address to create your profile in our system;

  • Data about your Mac and its condition. We collect data such as your Mac’s model and serial numbers, OS version, AdwareBuster version, platform, computer type, computer name, CPU, RAM, VGA, etc. to keep statistics and supply you with a list of recommended fixes;

  • Data about the apps on your Mac. This data may include versions of the apps, their size, date of last update and other information. This data is collected for proper functioning of our software;

  • Scan results. We save your scan results to keep statistics and to understand the whole picture in case you request our support.

Special Notice for Children under 13 years old and their parents or guardians.

Our website, products and services are not aimed at children under the age of 13, and we may not knowingly collect any personal information from those children.

If you are under the age of 13, please don’t send us your personal information (for example, your name, address and email address) and don’t use our website, products and services in anyway. If you are under the age of 13 and you nevertheless wish to ask a question or use this website in any way that requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Data Sharing

Information about our customers is a very important asset of our Company, and we are not in the business of selling it to others. We share our customers’ information only as described in this Privacy Policy.

We may share some of your personal information with other companies, contractors and consultants working on our behalf. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data that they receive from us for any other purpose. We share your personal data with your consent or as necessary to complete any transaction or provide you with our products.

Finally, we may access, transfer, disclose, and preserve personal data, including your content, when we have a good faith belief that doing so is necessary to:

  • Comply with applicable law or respond to valid legal process, including law enforcement or other government agencies;

  • Detect, prevent, or otherwise address fraud, security or technical issues;

  • Protect our Company against harm to the rights, property, or safety of Kromtech Alliance Corp., our customers, or the public as required or permitted by law;

  • Pass customers’ information to a third party as a result of a merger, acquisition, reorganization, or bankruptcy;

  • Carry out an external processing by our affiliates, other trusted businesses or individuals on our behalf based on our instructions or common arrangements in compliance with confidentiality and security measures, our Privacy Policy, and other legal requirements.


A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences and help us collect data.

On our websites we use such technologies as cookies. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.

We use cookies for several purposes including:

  • Storing your preferences and settings. Settings that enable our products to operate correctly or that maintain your preferences over time may be stored on your device. For example, language and currency that you selected on our website.

  • Analytics. In order to provide our products, we use cookies and other identifiers to gather the usage and performance data. For example, we use cookies to count the number of unique visitors of a web page or service and to develop other statistics about operations of our products. To keep analytics we use Google Analytics cookies.

You can always manage the use of cookies in your browser settings. We recommend that you study this website to understand how to control/delete cookies on your computer.

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website.

Our Retention of Personal and non-Personal Data

We keep your information for as long as your account is active or as needed. For example, we may keep certain information even after you stop using our services and products if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

We may retain your personal and/or non-personal data even after you stop using our services and your account becomes deactivated. This data is usually non-Personal but it can be personal only if you requested support from us, communicated with our support team in any other way, or provided us some of your personal information directly.

If you provided us some personal information and you want us to remove this information and no longer use it for any purposes, than you can request us to do so by contacting our Support Team.

Information Security

We take privacy and security seriously, and we do our best to secure your information. But still remember that the Internet is not a secure environment, so you have to be careful.

We have implemented different security technologies to protect your information. Each kind of information has an appropriate level of security. There is no need to protect non-personal information with the highest level of security.

We can not ensure absolute security. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your personal information.

If you navigate to some other websites from our website, please be aware that we are no longer responsible for privacy policies of other websites and services.

Contact Us

Please contact us at in case you have any questions, concerns or suggestions regarding our Privacy Policy.